Client Approach
Our clients have come to expect exceptional value
At Firetecnics™, we have thought about how we can genuinely provide an excellent client experience to ensure we can cater for everyone, whether that is an organisation seeking fire safety design services or the installation and maintenance of fire detection systems.
We understand our customers' needs and their behaviours. We know it's important that we listen, have the experience to understand, create and deliver an appropriate solution and lifecycle to meet the needs the client has expressed and those that we have identified for them.
The Firetecnics™ approach incorporates the following principles:
- We employ highly skilled Engineers that are customer focused and adept with a wide range of equipment.
- Our intention is to add value to every engagement and meet expectations through competency and dedication.
- We provide on-going mentoring to ensure our Engineers have our branded work approach.
- Our professional services delivery is built entirely upon the effectiveness, innovation and expertise of our Engineers.
Standards of Workmanship
- LPC1014 Certificate number CFA-146
- ISO 9002 Certificate number 555 issue 4
- CHAS - The Contractors Health and Safety Assessment Scheme
- National Britannia Safe Contracts Accreditation
- Ark Workplace Risk Safe Contractor Accreditation Scheme
- AIMS Supplier Web Accreditation